TERMS AND CONDITIONS OF USE
1. Introduction
1.1 These Terms and Conditions (“Terms”) govern your use of the Find A Subbie website and any related services (“Platform”).
1.2 By accessing or using the Platform, you agree to be bound by these Terms.
1.3 If you do not agree, you must not use the Platform.
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2. About Us
2.1 The Platform is operated by Synergy Plumbing Services Ltd (“we”, “us”, “our”).
2.2 We provide a digital platform that connects users with independent subcontractors (“Contractors”).
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3. Nature of the Service
3.1 The Platform is a directory and connection service only.
3.2 We do not:
• employ Contractors
• manage or supervise work
• act as an agent for either party
3.3 Any agreement is strictly between the user and the Contractor.
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4. User Accounts
4.1 Users may be required to create an account.
4.2 You agree to:
• provide accurate information
• keep login details secure
• notify us of unauthorised use
4.3 We reserve the right to suspend or terminate accounts at our discretion.
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5. Contractor Listings
5.1 Contractors may create profiles and provide information about their services.
5.2 We do not guarantee the accuracy, completeness, or legality of any listing.
5.3 Contractors are solely responsible for:
• their qualifications
• insurance
• licences
• compliance with applicable laws
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6. No Vetting or Endorsement
6.1 Unless explicitly stated, we do not verify or vet Contractors.
6.2 Any ratings, reviews, or badges are for guidance only and do not constitute endorsement.
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7. User Responsibilities
7.1 Users must:
• carry out their own due diligence
• verify qualifications, insurance, and suitability
• agree terms of work directly with Contractors
7.2 You acknowledge that hiring decisions are made at your own risk.
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8. Payments
8.1 We are not a party to any payment arrangement between users and Contractors unless explicitly stated.
8.2 We are not responsible for:
• payment disputes
• non-payment
• overcharging
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9. Limitation of Liability
9.1 To the fullest extent permitted by law, we shall not be liable for:
• any work carried out by Contractors
• any loss, damage, or injury arising from engagement with a Contractor
• any indirect or consequential loss, including loss of profit or business
9.2 We provide the Platform “as is” without warranties of any kind.
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10. Indemnity
10.1 You agree to indemnify and hold us harmless from any claims, damages, or losses arising from:
• your use of the Platform
• your engagement with a Contractor
• any breach of these Terms
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11. Platform Availability
11.1 We do not guarantee uninterrupted or error-free access.
11.2 We may suspend, withdraw, or modify the Platform at any time.
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12. Acceptable Use
12.1 You must not:
• use the Platform for unlawful purposes
• submit false or misleading information
• attempt to damage or disrupt the Platform
• harass or abuse other users
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13. Reviews and Content
13.1 Users may submit reviews or content.
13.2 By submitting content, you grant us a non-exclusive, royalty-free licence to use it.
13.3 We reserve the right to remove content at our discretion.
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14. Data Protection
14.1 We process personal data in accordance with our Privacy Policy.
14.2 By using the Platform, you consent to such processing.
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15. Termination
15.1 We may suspend or terminate your access at any time without notice if:
• you breach these Terms
• we reasonably believe your use is harmful
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16. Intellectual Property
16.1 All content on the Platform is owned by or licensed to us.
16.2 You may not copy, reproduce, or distribute without permission.
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17. Third-Party Links
17.1 The Platform may contain links to third-party websites.
17.2 We are not responsible for their content or practices.
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18. Changes to Terms
18.1 We may update these Terms at any time.
18.2 Continued use of the Platform constitutes acceptance of updated Terms.
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19. Governing Law
19.1 These Terms are governed by the laws of England and Wales.
19.2 Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.